CenturyLink hasn’t broken its annoying habit of leaving customers without service for weeks or months and repeatedly failing to show up for repair appointments. We’ve written about CenturyLink’s ...

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. CenturyLink said it was close to fixing an internet and phone service outage that affected customers ...

Jan. 24—CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it ...

Rae Hodge was a senior editor at CNET. She led CNET's coverage of privacy and cybersecurity tools from July 2019 to January 2023. As a data-driven investigative journalist on the software and services ...

For up to two days between Christmas and New Year's, some CenturyLink customers couldn’t talk to family or friends. The company tells us: “On Dec. 27, CenturyLink experienced a network event caused by ...

BOISE, Idaho — Some CenturyLink customers across the country were without internet and phone services Thursday as a lengthy outage stretched from New York to California. The outage began early in the ...

MINNEAPOLIS — Some Twin Cities residents and businesses say their landline phones haven't worked for weeks, or even months. When CenturyLink phone and internet went out at Giuseppe's Restaurant in New ...

People across the Metro just want to be heard. But with no working phone, that becomes a lot harder. KETV NewsWatch 7 Investigates spoke to CenturyLink customers across the Metro who say their phone ...

After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem. At ...

CenturyLink has restored landline phone service for customers in the southeast part of Cedar Rapids after the service went down last week. A contractor working on the sidewalk of 20th Street SE and ...