Concerto Software, Inc, a proven provider of customer interaction management (CIM) solutions, today announced that it has entered into an agreement and plan of merger with Melita International, Ltd, a ...

Merger Creates Largest Company Solely Focused on Contact Center; Industry Founders and Luminaries Come Together to Offer Customers Unparalleled Insight Concerto Software(R) and Aspect(R) ...

Concerto Software, Inc, a proven provider of customer interaction management (CIM) solutions, today announced that its stockholders have approved the agreement and plan of merger (the "merger ...

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Following the completion of a $145.2 million merger between Concerto Software and Melita International earlier this week, the combined company announced it will operate as Concerto Software, a private ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Mumbai: Concerto Software now offers 'mega dialer' capabilities to Indian contact centres to enable call centre companies to consolidate the management of several thousand seats and multiple diallers ...

Mumbai: Concerto Software (www.concerto.com), a proven provider of customer interaction management (CIM) solutions, has announced it has entered into strategic partnerships with Trends & Technologies ...

CenterForce Technologies, best known for scheduling, performance analysis and forecasting software, is now part of Concerto Software, a developer of multimedia routing and predictive dialing software.

Davox Corp., a customer interaction software manufacturer, will change its name to Concerto Software Inc. The company has given up its former Nasdaq symbol, DAVX, and is now traded under the stock ...

US contact centre applications vendor Concerto Software has signed a Melbourne-based business process outsourcing specialist, UCMS. Gerry Tucker, general manager for Concerto in Australasia and Japan, ...