As an advisor to Fortune 100 companies, I’ve witnessed first-hand how inclusive design leads to products, services, and innovations that better serve our customers and clients. When it comes to ...

Universal Design for Learning (UDL) is a model that emphasizes three core areas: Engagement, Representation, and Action & Expression. These areas can be applied to any subject and help to create ...

The term inclusive design has been around for decades, but it was largely an academic practice until recently. When I first learned about inclusive design, very few companies were applying it to their ...

We’ve seen this play out in real time. At companies like Microsoft, inclusive leadership has led to transformative changes in product design and accessibility. The Xbox Adaptive Controller, designed ...

User experience (UX) design has become more critical in today's digital-first world. Yet, many industries continue to grapple with accessibility challenges, potentially alienating millions of users ...

Do you really know your customers? We’re all a service user, passenger, patient, tenant or customer of someone. We’ve traditionally defined customers as "people who pay money for goods or services," ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Applying the principles and practices of inclusive design in game-based learning can expand access to rich learning experiences to a neurodiverse group of learners, according to a new whitepaper from ...

If the design of your software isn’t inclusive, users are being excluded. Before dismissing this as unimportant or rationalize that the majority of users do not require special considerations for ...