Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the ...

“We feel really excited about the momentum that we're seeing in the partner network,” Brent Hayward, Salesforce’s head of competitive intelligence, told CRN in an interview. Salesforce has followed up ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Salesforce has been in the news for a lot of non-product reasons of late, so it would be understandable that the company wants to bring the focus back to the business of selling software and away from ...

Metazoa has announced the Org Intelligence Server for its Snapshot platform on Salesforce AppExchange. The new capability makes Snapshot's deep Salesforce org analysis available to artificial ...

Salesforce unveiled enhancements of its Agentforce agentic AI platform at its developer conference in San Francisco this week that point towards ever-increasing virtual agent autonomy. It also ...

I’ve been on the road for the past five weeks attending technology conferences. The week of September 11, I was in San Francisco for Salesforce’s CRM annual Dreamforce conference. The multiday event ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

AutoRABIT, a leading DevSecOps and security platform for Salesforce development teams, today announced the acquisition of Integral Zone, a MuleSoft-focused platform that helps organizations improve ...