Roy had worked at my company’s (CY) call center for three years, providing outsourced phone service to a cellphone company’s clients. Despite struggling with his self-confidence, his productivity and ...

A California judge has upheld some discrimination claims brought against Workday regarding its AI-powered screening tools for hiring.

Quick-service restaurant operators that have turned to outside firms to screen job candidates report immediate improvements in worker retention, offering relief from the segment’s notoriously high ...

Numerous surveys have found that more than 80% of U.S. employers, and virtually all Fortune 500 companies, are utilizing AI tools such as those made by Workday in the hiring proce ...