The integration between SolarWinds Discovery and the Orion Platform increases visibility into IT asset information to improve service management processes Fully integrated with SolarWinds Service Desk ...
One knowledge source for both in-house and Continuum Help Desk technicians enables smooth and consistent IT support for clients around the clock BOSTON--(BUSINESS WIRE)--IT Glue™, the world’s ...
It’s challenging for a fast-growing small business to offer great customer service while continuing to increase sales at a rapid rate. It would probably go more smoothly if the two departments had ...
On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...
New integration eliminates app-switching and gives store teams real-time visibility into service tickets, right where work happens. SAN FRANCISCO, CA, UNITED STATES ...
Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...
AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of the integration between SolarWinds ® ...