Consumer Reports explains why you don't have to have your car serviced at the dealership so you don't void the factory warranty.

Keeping customers loyal and coming back to a dealership has as much to do with their purchasing and service experiences as with vehicle design or technology advances, a panel of industry loyalty ...

Dealership service centers across America are raking in cash for auto dealers and industry-wide, this March was the best in the last five years in terms of revenue. This was achieved despite repair ...

Dealership service departments are losing loyalty: a new report shows customers face scheduling delays, poor communication and repeat repair visits. Dealerships are losing service customers due to ...