State officials say artificial intelligence cut policy research time while helping staff review more constituent interactions ...
Hundreds of thousands of Texans were calling the state’s Driver License Division every month, but only a fraction ever ...
Alan R. Shark is an associate professor at the Schar School for Policy and Government, George Mason University, where he also serves as a faculty member at the Center for Human AI Innovation in ...
In February 2020, Tennessee opened the doors to its MyTN application, providing its residents with integrated access to an initial eight state services through an integrated, one-stop portal. Today, ...
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