State officials say artificial intelligence cut policy research time while helping staff review more constituent interactions ...

Hundreds of thousands of Texans were calling the state’s Driver License Division every month, but only a fraction ever ...

Lessons from state organizations emphasize roadmaps, workforce development, digital services and emerging technologies.

Distributed processing accelerates response times, reduces bandwidth demands and enhances privacy across government ...

The Department of Homeland Security program helps agencies prepare critical infrastructure for disruptive cyberattacks and ...

One bit of good luck for the firefighters of Boulder City, Nev., is that dirt doesn’t burn and neither do rocks. The other is that their department is committed to staying connected, and it’s ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Twenty years ago, a resident moving to ...

Carlos Soto is an award-winning reviewer and journalist with 20 years of experience covering technology and business within various sectors and industries. When connected to video and audio hardware, ...

Citing a survey by Corel, the CDW white paper “Optimize Your Collaboration Environment” notes that 64% of employees say they lose at least three hours of productivity a week due to poor collaboration ...

In his role as Senior Business Development Strategist and Public Safety Senior Strategist, Houston Thomas III manages the architect and engineering process for large-scale integration projects ...

In 1964, following a state official’s decade-long push to launch a fundraising sweepstakes, New Hampshire began selling $3 tickets that offered a chance to win a $100,000 prize — ushering in the ...

Andy Ritter brings more than three decades of IT experience to his role as CISO for the commonwealth of Pennsylvania. A career technologist who began working with personal computers in the early 1990s ...