Chick-fil-A, McDonald’s, and Raising Cane’s lead in cultural fluency, while Pizza Hut, Subway, and White Castle are at risk of falling out of touch. While Quick Service Restaurants (QSR) have ...

Define, size and measure audiences so you can engage the right people in the right channels at the right time.

of Americans have experienced significant change this year. In today’s fragmented marketplace, trust has become the new brand currency. Yet for many Americans, confidence in institutions, media, and ...

Visa, PayPal, Apple Pay, and Cash App lead in cultural fluency, while American Express, Discover, and BNPL (Buy Now, Pay Later) pioneers risk falling out of touch. In the financial services sector, ...

Across grocery retail, the playbook that built category leaders is starting to break down. Operational factors like price, proximity, and scale still matter, but they are no longer sufficient to ...

A leading flavor brand had strong household penetration but was losing cultural relevance with younger consumers. While it remained a pantry staple for many families, the next generation of home cooks ...

Black men have long shaped car culture in the United States—but automotive advertising rarely reflects that influence with the same depth. Toyota saw an opportunity to change that. The brand wanted to ...

Consumers with disabilities represent a powerful, yet consistently overlooked, segment of the American marketplace. Their lived experience shapes expectations for brands in ways that often go ...

As economic uncertainty continues to shape household decision-making, one trend is quietly signaling a deeper shift in how Americans—especially Multicultural and younger segments—think about money, ...

As the U.S. heads into fall, consumer spending behavior is shifting in subtle but powerful ways—reshaping priorities, redefining value, and revealing deeper signals about financial resilience. While ...

Define, size and measure audiences so you can engage the right people in the right channels at the right time. Identify key gaps in your industry. Prioritize and act on areas where your brand has a ...

Define, size and measure audiences so you can engage the right people in the right channels at the right time.