Competitive advantage doesn’t last as long as it used to. In this HBR Executive Masterclass, learn why strategy in today’s environment is less about defending an existing advantage and more about ...

Sustainability proposals often stall not because they lack merit, but because they are framed in a language that does not ...

As your organization grows, it becomes harder to know whether the information reaching you reflects what’s really happening on the ground. If you rely only on reports and dashboards, you risk making ...

DUIs, traffic tickets, and other factors can raise on-the-job risks. The more a country spends on ads, the less satisfied its ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

A better system for understanding the real value of happy customers by Fred Reichheld, Darci Darnell and Maureen Burns From the Magazine (November–December 2021) On a scale from 0 to 10, how likely ...

Many organizations treat AI adoption as a technology challenge. But a big obstacle can be the new demands placed on middle managers, who are expected to implement AI, maintain quality, and develop ...