Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

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The acquisition is one of Salesforce's largest AI-focused deals to date and shows CEO Marc Benioff's push to transform the software giant into what it describes as an "agentic" enterprise software ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

Salesforce has agreed to acquire Fin, an artificial intelligence-powered customer service platform, for approximately $3.6 billion, the company confirmed on Monday. The announcement arrived just two ...

June 15 (Reuters) - Salesforce (CRM.N), opens new tab on Monday said it will buy autonomous AI agent platform Fin for about $3.6 billion, bolstering its Agentforce offering as ‌the business software ...

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CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

June 15 (Reuters) - Salesforce said on Monday it had signed an agreement to buy autonomous AI agent platform Fin for about $3.6 billion. The deal strengthens Salesforce's Agentforce platform, as ...

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