State officials say artificial intelligence cut policy research time while helping staff review more constituent interactions ...

Hundreds of thousands of Texans were calling the state’s Driver License Division every month, but only a fraction ever ...

Microsoft is forcing the issue of whether to upgrade to Windows 11. Organizations have until October 2025, or they must pay for updates to Windows 10. Use of Windows 10 can continue afterward, but ...

States are exploring generative artificial intelligence while putting it in action for several everyday purposes, reported the National Association of State Chief Information Officers in a panel ...

State government CISOs are growing significantly less confident in their ability to protect government systems as cyberthreats intensify and budgets tighten, according to the 2026 NASCIO-Deloitte ...

State and local government IT teams are under constant pressure to prove that their systems are secure. Auditors want evidence. Legislators want transparency. Agency leaders want to reduce risk ...

One bit of good luck for the firefighters of Boulder City, Nev., is that dirt doesn’t burn and neither do rocks. The other is that their department is committed to staying connected, and it’s ...

State governments are standing at a pivotal moment in their digital transformation journeys. Expectations from constituents have never been higher: Services should be personalized, available around ...