Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Recently I asked our current students to share a brief story about how Northern Arizona University coursework has been helpful in their current workplace writing endeavors. Our program serves students ...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge ...

Most technical communicators have worked for employers that mistook activity for productivity and have tried to teach our bosses the difference between churning out words and crafting useful ...

View our most recent TechWhirl Fast 5, featuring Dr.Erika Konrad from Northern Arizona University, and students Chris Farmer and Jessica Lewis, where we discuss their perspectives on creativity and ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

Nobody’s ever accused me of being a brilliant public speaker, but people generally seem to like and remember my presentations and generally rate me as a confident, welcoming, and effective speaker.

At some point in your technical writing career, you may find yourself in a position where you are responsible not only for your own output, but also the output of other writers under you. In other ...

Have you thrown the term “technical writer” in the Google machine lately? I did, and here’s what I got: a tremendously large, rather lengthy, and word-packed statement from The Great and Powerful ...

I was home from college on break when my mother brought home a huge box. Our dog had gnawed the legs of our sofa until they looked like they were covered with tree bark, so inside the box was a small ...

Let me ask you a question about demographics. Can you name a minority — a statistically underrepresented group of people — by only knowing its size? To answer, let’s try a thought experiment with ...

But what about Builtin.com? What’s that? You haven’t heard of Built In? It’s the newest online job-search engine, focused on tech jobs, so I’m not surprised you know little or nothing about it. If you ...