I kind of specialise in helping entrepreneurs lay down solid foundations for their business ventures, through strategic planning and research, not just the usual stuff. I have worked with clients ...

Imagine it’s 7:00 a.m. Your phone, lying quietly on your bedside table, suddenly lights up, and your alarm rings. You sit up, turn off the alarm, and pick up your phone. Before you fully awaken or ...

Figure 1. There’s much more to the user experience of a library than navigating the stacks. (Credit: Mauricio Lazo/UH Libraries) Libraries may not be the first thing that comes to mind when thinking ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

The user experience of most web-based applications begins well below the interface, all the way down to fields in a database. Examining how systems and users experience time prove this point ...

Recently, I worked with a health insurance company to build a custom solution for care managers. Our key stakeholder (product owner) at the company had a nursing background and was excited to work ...

In a dim room, a faint chill brushes against my skin. The eerie silence is only broken by the distant hum of an air conditioner. My heart, usually steady, starts racing, echoing in the stillness. My ...

When Design Meets Data A few years ago, a design lead shared a thought-provoking statement, “If design is how it looks and feels, data is how it performs.” Designers solve problems, guided by empathy ...

Digital gaming is the largest entertainment industry in the world, growing at a rate of around 15% per year and reaching $137.9 billion (USD) in annual revenue worldwide. The composition of this ...

Figure 1. So many ways to greet a person—multi-language design. Multilingual design is a complex undertaking, but it is crucial for making websites accessible to international markets. You need to ...

If you are a UX designer, you have likely felt the industry shifting beneath your feet. The culprit? Generative Artificial Intelligence (AI). It’s the topic in every team meeting, the subject of ...